Returns
How long do I have to make a return?
We understand not all purchases are forever, so if for any reason you are not happy with your purchase, we accept returns on all full price products up to 30 days from the date the items are received.
Can I return any product purchased from Golden Children?
We accept returns on all full price items. Sale items are final sale and cannot be returned or exchanged. We do not accept returns on garments purchased outside of Australia.
How can I return my item(s) to Golden Children?
Garments must be returned within 30 days from when the item(s) is received. Items must be in their original condition, with tags attached and garments unworn. Return shipping costs are the responsibility of the buyer. We do not accept returns on items that are worn or damaged by the buyer.
To arrange a refund, exchange or credit note, please email customerservice@goldenchildren.com.au
Please include your full name, order number, reason for your return and your preferred return method.
Credit notes are valid for 24 months from date of issue.
Return Address:
Golden Children Returns
104 McEwan Road
Heidelberg West VIC 3081